Frequently Asked Questions
Everything you need to know about your GalaxyCon style journey.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that custom-printed event merchandise may be subject to final sale terms.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart for the most accurate fit.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
GalaxyCon ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.